Privacy Policy
Last updated: October 2026
1. Introduction
Qalla ("we", "us", "our") is the developer and operator of the app "QALLA Driver: Taxi Partner" (package name com.qallaa.driver) available on Google Play, and of our website qallaa.com. We are committed to protecting your personal information. This Privacy Policy explains how we access, collect, use, and safeguard your data when you use the app or the website. You can reach us at qalla.dev@gmail.com, support@qallaa.com, or by phone at 07729004643.
2. Information We Collect
• Personal details: Full name, phone number, email address • Identity documents: National ID, driving license, residence card, passport photo • Vehicle information: Registration number, vehicle photos • Location data (access, collection and use): We access and collect your precise GPS location while you are online, including when the app is closed or not in use (background location). We use it to send you the nearest trip requests, and we share your vehicle's position with the passenger of that trip and with the QALLA office so they can follow the ride. Location collection stops immediately when you go offline (or when you turn off Location for the app in your phone's settings - you may revoke "Allow all the time" in system settings at any time) • Usage data: Login times, trip history, earnings records
3. How We Use Your Information
• To process your driver application • To connect you with passengers and assign trips • To calculate and record your earnings • To ensure the safety and security of the platform • To contact you about your account or support requests
4. Information Sharing
We do not sell your personal data. We may share your information with: • Passengers: Your name and vehicle details when a trip is assigned • Administrative staff: For account management and support • Legal authorities: When required by law
5. Data Security
We use secure servers and encrypted connections to protect your data. Only authorised personnel have access to your personal information.
6. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at any time.
7. Contact Us
For any privacy questions, contact us at: Email: support@qallaa.com Phone: 07729004643